An example of a commercial roller door

Common Sage Roller Door Questions

The answers to the questions most people have (but don't dare to ask!) about roller doors. 

Q. Aren’t roller shutter doors old-fashioned? Do roller doors suit modern kitchen designs?

A. Roller doors are certainly not old-fashioned anymore! Ask for a genuine Anodized Aluminium roller door to match aluminium accents in your design, or request a modern bar handle for your Melteca, Melamine, Acrygloss, or solid timber roller door (made from the same material). Although roller doors have been neglected over the last couple of years, they are making a well-deserved comeback and are being specified again more frequently. Larger roller doors are very popular, often being used as a space saving scullery option in smaller kitchens. 

Q. Why does my roller door keep dropping to the bottom of the cabinet? Should it be able to stay open at different heights?

A. Yes, your roller door should be able to stay at different heights; it sounds like your door requires re-tensioning. This is a simple process of removing the handle and winding the roller door around the back roller a few turns. To test if there is enough tension in the door, slide the door down the track and check if you have enough tension but DON’T let go -  otherwise you will have to start the tension process from the beginning again! See installation instructions for a step by step guide.

Q. Can my door be repaired?

A. Single sided roller doors can be repaired; generally the glue may have delaminated, so we can glue a new fabric backing on to it. This is generally a relatively simple process. Remember, all our single sided roller doors have a 5 year warranty.

Q. Can I use my kettle and toaster in the cupboard?

A. Roller doors provide a simple solution for tidying away your appliances from view. We advise you to use your appliances outside the cupboard and unplug them before closing your roller door. Using the roller door in conjunction with operating or active electrical appliances will void our warranty. The risk of using your kettle in your appliance garage is that the steam can cause the glue to delaminate.  The risk of using your toaster is that the heat can cause delamination, and accidental turning on of your appliances can cause a house fire. We recommend installing a micro switch at no extra cost.

Q. Can a cut out switch be fitted to my cupboard so I can’t accidentally leave my appliances turned on?

A. Yes it can! The micro switch is a simple switch that will deactivate the power supply to your switches while your roller door is closed. As soon as the door is open the micro switch activates the electricity to your sockets again. The micro switch eliminates the ‘have I turned the toaster off” worry!! The micro switch is a recommended feature that the Fire Service would like to see fitted when power points are installed inside your roller door cabinet.

Q. Can I install a roller door into an existing cupboard?

A. Yes you can! Just complete the measurements on our order form. You will need to check your current fascia size to make sure the track will be covered. If your fascia is less than 28mm on the sides you will need to advise us, as we may be able to alter the track slightly. A large pelmet (excess of 40mm) will result in your handle touching the pelmet when open. However, if you are ordering an aluminium door we can make an aluminium fascia to suit.

Q. Do I need to be a rocket scientist to install my roller door?

A. No. The easy-to-follow installation instructions have been designed so that anyone can fit our roller doors. The only tools you will need are a drill with a 5mm drill bit and a screw driver. We do recommend that you use your local cabinetmaker or handyman.

Q. Can you recommend specific situations where a roller door is a more practical solution than a standard cabinet door? Why can’t I just use a set of bi-fold doors or a lift-up flap?

A. While bi-fold doors are very useful, they waste valuable space when they open. Roller doors are the ideal solution wherever an opening door would clog up bench space or interfere with walking space. Some common examples:       

·          On-bench pantry or appliance garage. A roller door leaves you with maximum useable bench space with no doors sweeping across. Prepare food on the bench; don’t store your doors there! As with any type of door, do ensure that appliances are left unplugged when the door is closed.

·          Tight laundry areas/ironing board cupboards/laundry chutes. Tidy away the mess without bumping into an open door.

·          Boats and Super Yachts. Secure stowing required! Use a roller door to conceal navigational equipment, or to hide food supplies or appliances in the galley. No risk of doors flying open in choppy water.

·          Caravans/Campervans. In tight spaces like these, there is no space to stand back and open a cabinet door, so simply lifting a roller door is ideal. Sage Doors have developed their own unique system which maximizes space by using all available cabinet height (requires no roll yet operates smoothly) and minimizes weight.

·          Close off desk areas. Hide the computer away for security and tidiness without bowling yourself over with the cabinet door. Useful in offices, multi-purpose rooms, in the lounge at home to keep the kids away from your paperwork…

·          School storage units. Hide away art supplies, shoes, etc. Durable materials like anodized aluminium are popular. Can be lockable.

·          Shop cabinets. Jewellery stores, display stands, cigarette units… these busy places have no room for opening doors yet often need to conceal valuable or restricted items.

Got more questions? Give Sage Doors a call on 0800 50 SAGE for free advice on anything to do with roller doors.